Home Mazda CX-5

Mazda CX-5 Recalls and Complaints by Year

This page doesn't rate vehicles; it shows NHTSA complaint and recall counts by model year.

Quick answer · NHTSA records

The Mazda CX-5 model years with the most NHTSA owner complaints are 2016 (510), 2014 (377), and 2019 (271). The most-reported component for 2016 is Exterior Lighting. These counts are not adjusted for sales volume.

Check your VIN for open recalls at nhtsa.gov/recalls.

CX-5 complaints and recalls by model year

NHTSA owner complaints per model year, 2013–2025. Each year is an anchor on this page.

194 2013
377 2014
133 2015
510 2016
150 2017
120 2018
271 2019
107 2020
148 2021
65 2022
64 2023
45 2024
28 2025
CX-5 complaints, recalls, and most-reported component by model year
Model year NHTSA complaints Recalls Most-reported component
2013 194 1 Electrical System (58)
2014 377 4 Electrical System (132)
2015 133 4 Structure (27)
2016 510 5 Exterior Lighting (161)
2017 150 1 Electrical System (44)
2018 120 3 Engine (97)
2019 271 2 Engine (131)
2020 107 0 Electrical System (30)
2021 148 0 Engine (80)
2022 65 0 Exterior Lighting (23)
2023 64 0 Service Brakes (11)
2024 45 0 Unknown or Other (11)
2025 28 0 Service Brakes (11)

2016 has 23.1% of the CX-5 complaints counted on this page.

Model years with the most complaints

2016

510 complaints

Most-reported component: Exterior Lighting (161).

NHTSA campaign 16E002000, report date January 19, 2016, component Visibility: Windshield.

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen. Source: NHTSA campaign 16E002000.

NHTSA campaign 16V064000, report date February 3, 2016, component Fuel System, Gasoline: Storage: Tank Assembly: Filler Pipe and Cap.

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity." Source: NHTSA campaign 16V064000.

NHTSA campaign 16V203000, report date April 11, 2016, component Steering.

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate. Source: NHTSA campaign 16V203000.

NHTSA campaign 16V644000, report date September 6, 2016, component Structure: Body: Hatchback/liftgate.

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly. Source: NHTSA campaign 16V644000.

NHTSA campaign 20V063000, report date February 6, 2020, component Exterior Lighting: Headlights.

Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving. Source: NHTSA campaign 20V063000.

2014

377 complaints

Most-reported component: Electrical System (132).

NHTSA campaign 16E002000, report date January 19, 2016, component Visibility: Windshield.

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen. Source: NHTSA campaign 16E002000.

NHTSA campaign 16V064000, report date February 3, 2016, component Fuel System, Gasoline: Storage: Tank Assembly: Filler Pipe and Cap.

Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity." Source: NHTSA campaign 16V064000.

NHTSA campaign 16V203000, report date April 11, 2016, component Steering.

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate. Source: NHTSA campaign 16V203000.

NHTSA campaign 16V644000, report date September 6, 2016, component Structure: Body: Hatchback/liftgate.

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly. Source: NHTSA campaign 16V644000.

2019

271 complaints

Most-reported component: Engine (131).

NHTSA campaign 19V497000, report date June 27, 2019, component Engine.

Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall. Source: NHTSA campaign 19V497000.

NHTSA campaign 21V875000, report date November 12, 2021, component Fuel System, Gasoline: Delivery: Fuel Pump.

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail. Source: NHTSA campaign 21V875000.

Model years with the fewest complaints

A model year with fewer complaints may also have had fewer vehicles sold or fewer years on the road. Years with no complaints are left off this list.

Model years with the fewest complaints
Model year Complaints Recalls
2025 28 0
2024 45 0
2023 64 0

CX-5 recalls

Campaign number, report date, and component are NHTSA fields. Affected-unit counts are not shown, because this recalls response has no units field.

2013

2013 CX-5 recalls
Campaign number Report date Component
16V644000 September 6, 2016 Structure: Body: Hatchback/liftgate

2014

2014 CX-5 recalls
Campaign number Report date Component
16E002000 January 19, 2016 Visibility: Windshield
16V064000 February 3, 2016 Fuel System, Gasoline: Storage: Tank Assembly: Filler Pipe and Cap
16V203000 April 11, 2016 Steering
16V644000 September 6, 2016 Structure: Body: Hatchback/liftgate

2015

2015 CX-5 recalls
Campaign number Report date Component
16E002000 January 19, 2016 Visibility: Windshield
16V064000 February 3, 2016 Fuel System, Gasoline: Storage: Tank Assembly: Filler Pipe and Cap
16V203000 April 11, 2016 Steering
16V644000 September 6, 2016 Structure: Body: Hatchback/liftgate

2016

2016 CX-5 recalls
Campaign number Report date Component
16E002000 January 19, 2016 Visibility: Windshield
16V064000 February 3, 2016 Fuel System, Gasoline: Storage: Tank Assembly: Filler Pipe and Cap
16V203000 April 11, 2016 Steering
16V644000 September 6, 2016 Structure: Body: Hatchback/liftgate
20V063000 February 6, 2020 Exterior Lighting: Headlights

2017

2017 CX-5 recalls
Campaign number Report date Component
17V744000 November 21, 2017 Trailer Hitches

2018

2018 CX-5 recalls
Campaign number Report date Component
18V426000 June 25, 2018 Air Bags: Side/window
19V497000 June 27, 2019 Engine
21V875000 November 12, 2021 Fuel System, Gasoline: Delivery: Fuel Pump

2019

2019 CX-5 recalls
Campaign number Report date Component
19V497000 June 27, 2019 Engine
21V875000 November 12, 2021 Fuel System, Gasoline: Delivery: Fuel Pump

How to read these counts

Owner-reported

Complaints are filed by owners and are not verified by NHTSA.

Not sales-adjusted

Counts are not divided by vehicles sold or by years on the road.

No verdicts

Counts and sources only. No ratings.

Counts for a newer model year can rise as more complaints are filed.

About this data

How these counts are computed

FAQ

What years of the CX-5 have the most complaints?

2016 (510), 2014 (377), and 2019 (271), per NHTSA records.

Which CX-5 years have the fewest complaints?

2025 (28), 2024 (45), and 2023 (64), per NHTSA records. A model year with fewer complaints may also have had fewer vehicles sold or fewer years on the road.

How many recalls does the 2016 CX-5 have?

NHTSA lists 5 recall campaigns for the 2016 CX-5.

Where does this data come from?

NHTSA's complaints and recalls APIs.